Your order, your information

Team Drops is run by TEAMLTD (2369161 Ontario Ltd.), 505 Queensway East, Mississauga, Ontario. This page explains what we collect when you ask about a store or order from one, why, and who sees it. Updated November 7, 2026.

What we collect

• Your name, email and, if you give it, your phone number.
• For each item: the name for the bag (we suggest a first name and last initial), the team or group, and what you ordered (product, colour, size, number).
• Your payment, which is handled by Stripe. We never see or keep your card number.

Why

• To make, pack, label and deliver your order to your club or team.
• To send your receipt and updates about your order, and to answer you if something needs fixing.
• To keep the business and tax records the law requires.

We don't add you to a mailing list, and we don't sell or rent your information.

Who sees it

• Our team at LTD Customs, to make and pack the order.
• Your club or team gets the bags, so they see each bag's name and team on its label. The club's statement shows totals only: no buyer names, emails or phone numbers.
• Stripe, which processes payments. Stripe may store information outside Canada, including in the United States. See Stripe's privacy policy.

If you ask us about a store

The form on our home page asks for your name, email, organization and, if you give them, your phone number, how many people would order, when you want to launch and anything else you tell us. We use it to answer you and set up your store. It stays with our team and the tools we use to run the business, and we don't add you to a mailing list. Ask us any time and we'll delete it.

Visiting this website

We count page visits with Vercel Web Analytics to see which pages help people. It uses no cookies and doesn't identify you.

How long we keep it

Order records are kept as long as Canadian tax law requires (generally six years), then deleted.

Your choices

You can ask to see the information we hold about you, have it corrected, or ask a question about how it's used. Email orders@teamltd.com or call 905-803-8326. If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.